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Artwork Guidelines
Color Matching
- Artwork should be sent out/submitted the same day the order has been placed to avoid delays
- We use CMYK printers to create these graphics. Because of this, 100% reproduction of defined colors is not possible.
- When colors are critical:
- Indicate Pantone values for all critical colors.
- A layered version of the file must be included.
- When this is provided we will try our best to match required colors. Again, because we use CMYK
printers to create these graphics 100% reproduction of defined colors is not possible. - Without all of the above information, color deviations as a reason for complaints will not be accepted. Note: Variations in color or shading are often a result of viewing on un-calibrated equipment (monitors, printers, etc.). Colors will often appear different when viewed on two different monitors or output devices. Without accurate color information, we have no way of ensuring that expected colors will be acheived.
Differences between colors in the printed piece and original file can occur at many different stages.
Because of the variations in different output and viewing devices we are unable to accept color variation
as a reason for complaints unless all of the following guidelines are followed:
-
Customers are responsible for sending all required artwork to The Spotted One. We are unable to retreive artwork from locations other than our FTP server or mailed media.
- Files under 250Mb may be submitted using our FTP server:
- Please compress all files and folders using the ZIP file format.
- Files must be named using your order number (ex. OE_123456.zip).
- The Spotted One is not responsible for delays due to improperly named files.
- Please e-mail us when your upload has completed.
- Your order number should be in the subject of the message.
- This allows us to verify that we have received your artwork.
- Files over 250Mb and mailing submission:
- Please write your order number (OE) on the disk and envelope
- CD-R
- DVD
- Do not send CDs or DVDs without a case or sleeve